HolidaysCarParking is dedicated to safeguarding your privacy and ensuring the security of any personal information you provide to us. This privacy policy outlines the types of personal information we collect when you use our websites, and the measures we take to protect it. Please read this policy carefully, as it contains vital information about your legal rights.

Who are we?

We are HolidaysCarParking, a registered company in England with company number 15149444, also known as HolidaysCarParking. As mentioned in this privacy policy, when we refer to collecting information about you, we act as the data controller

What laws apply to our processing of your personal data?

HolidaysCarParking is legally obligated to protect your personal data under data protection laws, including the General Data Protection Regulation 2016 and the Data Protection Act 2018..

Web Browsing

When you browse our website, your visit is automatically recorded. This includes details such as your browser type, operating system, and the date and time of your visit. This information is compiled by our log analysis tool for website visitor statistics. You remain anonymous as this data does not personally identify you. All websites engage in this kind of visitor logging.

Personal data - enquiry

If you provide us with your name, email address, or other personal information when making an enquiry on our site, this data will be stored in our database for the purpose of contacting you as indicated on the input form, such as by email or phone.

Personal data - booking

To make a booking on our website, we require personal information including your name, address (including country of residence), date of birth, contact details (email address and phone number), and car registration. We will also need your payment details to process your booking.

In addition to the information collected during registration, we may gather the following while you are a customer or when you access the website:

• Information provided in any correspondence and records of communications between you and us.
• Details of any suspected fraudulent, criminal, or anti-money laundering activity detected by our systems.
• Information about your booking patterns, such as trip dates and departure locations.

How do we use information about you?

When processing personal data, we assess the legal basis for such processing, as required by data protection laws. The legal basis for processing your personal data depends on the specific data and processing activity. It includes your consent (e.g., for third-party marketing communications), fulfilling contracts (e.g., processing your bookings), our legitimate interest (e.g., fraud prevention), and legal obligations (e.g., court orders).

By accepting Holidays Car Parking terms and conditions, you consent to certain checks being performed. The collected information may be used for the following purposes:

• Managing accounts, including booking setup and handling customer queries.
• Processing payment transactions related to your bookings.
• Providing information on promotional offers and events based on your marketing preferences.
• Assisting third-party advertisers or networks to show advertisements you might find interesting.
• Aggregating and anonymizing data for trends and targeted communications.
• Conducting internal assessments to improve service quality.
• Researching customer activities and products, including surveys.
• Detecting and preventing fraud.
• Complying with legal and regulatory obligations.
• Ensuring the website content is presented effectively for you and your device.
• Operating our business efficiently and professionally.

Marketing communications

We highlight our use of your personal data to send information about promotional offers (e.g., limited-time discounts at specific airports), technical updates, and new site features. Depending on your marketing preferences, we may share your personal details with advertisers and networks to promote our products and services via other media, such as social media.

When you make a booking, you can choose your marketing preferences, which you can update at any time. To unsubscribe, please click the “Click this link to unsubscribe” option in any promotional email you receive from us or email us at info@holidayscarparking.uk.

With whom might we share information about you?

Holidays Car Parking does not sell, rent, or exchange your personal information with any third parties for commercial purposes.

Cookie Policy

How we use cookies

Holidays Car Parking uses temporary cookies (small text files stored on your computer) to identify you in a coded form, without using your personal information. This enhances your browsing experience and helps us improve the site.

Can we use them?

Your continued use of the site implies consent for us to use cookies. You can delete and block all cookies from our site by changing your browser settings, but this may affect website functionality.

Cookies for web metrics

We use Google Analytics to track website usage, including visit frequency, duration, and pages accessed. Cookies are essential for basic website performance, enabling critical functions like authentication, session management, and fraud prevention, and remembering your settings like language or location.

Cookies from social networks

When we include social 'plugins', those sites may use cookies to monitor usage and recognize if you’re logged in, allowing you to share content on your networks.

Third Party Cookies

Content from other sites may use cookies to track their site usage.

More Information

For more information about cookies, visit www.allaboutcookies.org.

How long do we keep information about you?

We will process your personal data as long as you are a customer of Holidays Car Parking. We may retain your personal data for up to seven years after you cease being a customer to comply with applicable laws. During this period, we will only use your data as necessary to meet legal obligations.

Your rights under data protection law

You have several rights regarding the personal data we hold about you. More information is available on the Information Commissioner’s Office website. Your rights include:

• Requesting access to and obtaining a copy of your personal information.
• Requesting correction of any incomplete or inaccurate information we hold about you.
• Requesting erasure of your personal information when there is no valid reason for us to continue processing it.
• Objecting to the processing of your personal information based on legitimate interests or for direct marketing purposes.
• Requesting the restriction of processing of your personal information.
• Requesting the transfer of your personal information to another party.

To exercise any of these rights, please contact the Holidays Car Parking Data Protection Manager at info@holidayscarparking.uk. No fee is required to access your personal information or exercise your rights, although a reasonable fee may be charged if your request is unfounded or excessive.

We may ask for proof of identification and clarification of your request when you exercise your rights.

Automated decision making

Automated decision making involves making decisions without human involvement, such as online credit reference checks based on the information you input. You can object to automated decision making, but this may limit the services we can offer you. We do not perform automated decision making using your personal data.

What to do if you want to complain about the processing of information about you

If you have any complaints regarding how we process your personal data, please contact our Data Protection Manager at info@holidayscarparking.uk. If you are not satisfied with our response, you may take your complaint to the relevant supervisory authority, the Information Commissioner’s Office, via www.ico.org.uk.

Changes to our policy

We occasionally update our privacy policy. We recommend you review it regularly to stay informed about how we process personal data. Significant changes will be communicated via email. Changes to the privacy policy take effect immediately upon publication on our website. If you disagree with the changes, please adjust your preferences in your web browser or account.